Questions
How long until I receive my order?
Orders are usually processed after 3-4 business day from the moment the order is received and the delivery time is between 7 to 8 business days.
Orders are usually processed after 3-4 business day from the moment the order is received and the delivery time is between 7 to 8 business days.
Can I track my order?
Yes, a tracking number will be sent to you as soon as an order leaves our warehouses and you can track your order.
If you do not receive an email with a tracking number, please check your spam box or contact us.
How do I know my credit card information is protected?
Our website is stored on secure servers and scanned on a daily basis.
In addition, our website works with SSL encryption, and when encryption is enabled, you can see that a lock sign appears next to the URL.
Can I return my order
You can cancel the transaction by e-mailing to our customer service. Cancellation of the transaction will be valid only after receiving a fax or e-mail from the company confirming the request to cancel the transaction. In the event that the cancellation is approved – the product must be returned to the company when all costs involved in returning the product will apply to the customer. The return of the product will be made in its original packaging together with the original invoice and if the product has not been used at all. You can use this page to find out how to ship your product back to us.
In the event of cancellation of the transaction, the Company will refund the customer the full amount appearing on the purchase invoice.
If the transaction is canceled after the customer has already received the product, the customer will bear the cost of shipping the product back to the company, in addition to the cancellation fee.
The transaction cancellation policy detailed above will apply only to products purchased on the site. The company does not handle the return of products purchased through another source.
Can I cancel my order?
Yes, if the order has not been shipped to you yet. If you would like to cancel your order, please contact our support team.
In the event of cancellation of the transaction, the Company will refund the customer the full amount appearing on the purchase invoice.
If the transaction is canceled after the customer has already received the product, the customer will bear the cost of shipping the product back to the company, in addition to the cancellation fee.
The transaction cancellation policy detailed above will apply only to products purchased on the site. The company does not handle the return of products purchased through another source.
Can I cancel my order?
Yes, if the order has not been shipped to you yet. If you would like to cancel your order, please contact our support team.